The office telephone headset is one of those things that are quite useful in the office and do a lot of work in everyday office work. Headsets are quite important and are actually a necessary piece of equipment in most corporate environments. They are critical because they allow you to move freely at work and do other things when on a call. You can use your hands to carry out other important tasks while talking to clients on the phone. A lot of businesses use office phone headsets for customer service staff, they are also popular with executives that want to have conversations while in the car or with other clients.
How do you know the right headset for you?
There are many factors to consider when trying to buy an office phone headset for use. Here are some of them to think about before investing in an office phone headset:
A range of movement provided
How much distance do you want you and your employees to have when they are moving around? Depending on the style of the office, you may need a lot of moving room or just a bit. Movement capability with office phone headsets could be as much as 20 feet. If you need to have more movement than that, then you should consider buying wireless headsets to use at work. These give you a range of up to 100 feet with quality sound quality.
You need to choose what brand of office phone headsets that you want. There are a lot of phone brands that are available from distributors. You can take some time to research some of the reliable brands and then go through some of their models to see what they look like and their features. Plantronics is one of the most reliable headsets that you could buy, and they have many features that make them ideal for any condition or office environment.
Take your time to choose a brand, read lots of reviews online and then depending on the range of features that you need, there are both wired and wireless Plantronics headsets for all office situations. You can also talk to Plantronics distributors for more professional information.
How much are you looking to spend on office phone headsets? That’s a question you need to ask to know if you can afford that. Your budget is a function of how much money you have willing to invest, how many headsets do you want to buy and what benefits that you want your workers to enjoy from these headsets. Choose whether you want to buy them all outright or through a financing plan to spread the cost over a long time.
You also need to decide if you are buying everything you need at once. We recommend that you buy a small batch first and then later once these have proven their value, scale up and complete the rest of the order a few months later. Check that the brand you are purchasing is reliable and supported by a comprehensive warranty so that you are covered for replacements and other potential defects.
Customer service support
It is critical to ensure that the manufacturer of the office phone headset you choose should have a service centre close by that can handle any repairs, replacements and maintenance as needed. Check the service warranty to be sure that it covers everything that will cost you money to repair later. Also, make sure to confirm how long these products typically last so that you can plan. Most leading manufacturers of office phone headsets like Jabra and Plantronics give you a warranty of 2 years on most headsets. Since you will be using these headsets every day, you should make sure that they are supported when damage happens.
Environment of use
Are your office in a noisy environment and you need to ensure that clients on the other end have the information they need without distractions? You should consider buying binaural office phone headsets to ensure that your staff have “total caller focus” and avoid unnecessary distractions from their surroundings. Headphones with noise cancelling features are a great choice especially if you are using these for crowded offices.
Headsets with voice tubes are most suited for most offices that don’t have more than ten people. They work effectively and will be within a good budget. Noise-cancelling features are most necessary for average or noisy offices that have more than ten employees. These will cost you more, but they will be more than worth it in the long run in terms of customer satisfaction.
Choice of vendor
You should ensure that you use a good and reliable distributor for your headset purchase. This is because good, experienced vendors have the knowledge about office phone headsets. For example, Plantronics distributors are authorized to provide the most recent information about their service quality, reputation, business use time and warranties. A good office phone headset distributor will also offer a useful goods return policy, product warranty and all the other information that will help you to make a good decision and also support you after your purchase.
The aesthetics of an office telephone headset is also important because you need to be sure that they are comfortable to wear. Some people prefer to have low headsets that could interfere with hairstyles. Earpiece models are light, comfortable and are well-suited to the ear’s shape. If your office needs a lot of movement, then you can consider looking for headband-styled headsets which will cover both ears and ensure full focus for the wearer.
Spending valuable time doing research before buying office phone headsets is important because it is a vital piece of equipment for your productivity. You will be glad to know that several types of research have shown that a good headset can increase your productivity at work by over 40% and reduce shoulder and neck pains by another 41%. Speak to a registered Plantronics distributor near you today for more information about office phone headsets.