Plantronics is a well known and proven brand in telephone headsets. Demand for headsets in the workplace is always on the growth. Plantronics offers state of the art office telephone headsets and calls center headsets with a highly advanced technology and design. Mostly your agents are complaining about too much noise in the workplace, and no one can hear them? Let’s face it, workplaces and call centers, even its small or large, have gotten a lot noisier these days and the trend toward open office environments is just one of the reasons. Plantronics headsets with noise cancellation effectively eliminate the background noise.
Plantronics Headsets can help manage multiple modes of communications. Whether it is office phones, Call center Phones, smartphone, and softphone services, such as Skype or Google Voice. Wireless headsets enable you to get up from your desk and move freely throughout the office and remain on a call when you need to locate a file, pick up something from the printer, confer with a colleague, find a more private location or even grab a cup of coffee. During a training session, you can stand up and stretch and never miss a training beat. Plantronics headsets are designed to reduce noise distractions and help your business team focus on work.
Choosing the right Plantronics headset
Choosing the right headset always tricky. Here are some of the basic questions when you choose the right telephone headset for your small business needs:
What audio communications devices do you and your employees use? Do you use desk phones, smartphones, softphones or a combination? If you only use your desk phone, do you also do training online or attend webinars that require audio? These types of questions will determine if you need a versatile headset that you can use with several devices – one that works with your desk phone or your computer or smartphone – or a standard one-device headset.
Do you need a corded or wireless headset: Do you or your agents or employees need to access files that are away from your desk during a call; or are you typically sitting at your desk for the duration of the call?
Do you have an open office environment? Your environment can influence the type of headset you choose. Do you work in private offices, open spaces or cubicles? If you work in cubicles, how high or low are the walls? In an open office environment, you may want a stereo over-the-head headset versus a speakerphone, which is better suited for a private office.
Plantronics Call center Headset
Just like most other headsets in Oman, call center headsets offer a number of wearing styles as well as wired and wireless technology support. You can go for the standard headband that wraps around your head, but you can also find headsets with a neckband that goes well behind your neck. You can even choose to have a call center headset for just one ear that sits directly on it.
For call center, you can choose either a Mono [ One Sided ] or a Stereo [ 2 Sided] Headset depend upon your agent’s comfort zone. If you work in a relatively quiet call center, a basic headset may do just fine. On the other hand, if your call center is busy and loud, you may need to choose Plantronics noise cancellation headsets.so that you and the caller can hear each other better.
What we offer in Plantronics Headsets
VDS offers a complete portfolio of Plantronics headsets in Oman. Whether it is office telephone headsets, Call center Headsets or Headsets for personal use we have the solution from Plantronics. We offer Plantronics headsets for all the emirates in Muscat including Oman, Abu Dhabi, Salalah, Khasab, Nizwa, Seeb, Alain, and Bahla. Contact us today to get more details.