Description

DLINK DVX3000 PBX System in Detail

The Dlink  DVX-3000 PBX System in Oman offers oustanding IP Telephone Ssystem features reԛuired for SMB Customers. Features such as call forwarding, call hold, follow me, and voice mail. Incoming calls are directed by the integrated auto-attendant and hunt groups to assist callers to their destinations. It can utilize standard phone lines via an external phone line gateway or cost-effective Internet telephony services.Dlink offer array of business IP Phones to use with DVX3000 IP Telephone System. Dlink VoIP Phone models are available for enry level phones to high end managers phones to suit all type of business communication needs. The DVX-3000 is a stand-alone telephony solution featuring D-Link’s EASY VOIZ Distribution & supporting various combinations of telephony ports.

IP telephony, also called Voice over IP (VoIP), is defined as the transport of telephone calls over the Internet or Ethernet as standard data packets. IP telephone calls can originate from VoIP phone handsets via phone line (Analog Trunk) OR SIP Trunck connected to DVX3000 PBX System. Most of the interest in VoIP telephony is motivated by cost savings and ease of developing and integrating new services.IP telephony integrates a variety of services provided by the current Internet and the Public Switched Telephone Network (PSTN) infrastructure.

The Dlink DVX3000 offered with built-in 100 user capacity, 30 Concurrent calls, 2 FXS Ports and 6 FXO Ports. The DVX-3000 extensions which can be located anywhere with Internet access, Multiple units can be used to increase the number of extensions or unite a company that has many locations under a single PBX system.

The PBX phone features are user adjustable via the DVX-3000’s web configuration tool. The administrator assigns each extension a profile of telephony features, which allows the best match for a user’s job function. Each user can fine-tune their assigned profile via the web to match their daily business schedule.

D-Link IP Telephony Solution DVX-3000 offer Auto-attendant with full IVR—a feature usually found only in higher-end systems—lets administrators configure the PBX to greet callers and direct those to different departments (such as sales or accounting), specific user extensions or a prerecorded message. You can also create rules that automatically route callers based on your company’s working hours or observed holidays,Upload any voice prompts you to want through the Web interface as WAV files.

The DVX-3000 supports user groups and hunts groups. Both allow a set of names or extensions to be treated as a whole for easier administration. A rule applied to the sales user group, for example, could shunt calls for its members to voice mail after a certain time. Hunt groups let administrators set the system to distribute calls to a team simultaneously or according to criteria such as whose line is free.To prevent the system from choking on voice-mail clutter, administrators can limit the amount of mailbox storage to anywhere between 1KB and 5MB. A good overview screen shows how much space each user is occupying on the system, and Web access to messages lets users easily manage their voicemail accounts.

D-Link packed into the DVX-3000 IP PBX System with CDR capability that lists every call handled by the system along with the calling parties, date, time, and duration. Dlink offer range of Business IP Phones, that could use a more automated configuration and tighter integration into the overall system. The Dlink DVX3000 IP PBX System lets you outfit your company with a feature-packed IP telephony solution. This office telephone system is highly configurable and all the options can configure threw browser. The administrator assigns each extension a profile of telephony features, which lets the best match for a user’s job function. Multiple units can be used to increase the number of extensions or unite a company that has many locations under a single PBX system. Each user can fine-tune their assigned profile through the web to match their daily business schedule.

DVX3000 Features

• Configurable as a media gateway
• 6 FXO and 2 FXS INbuilt Support
• Bridges legacy PSTN to the expanding world of IP telephony
• Conversion between a wide range of Communications protocols and media codecs
• Provides IVR and Conference Bridge
• Automated attendant and unified messaging
• Can replaceageing legacy telephone systems
• 100 extensions
• Supports 30 concurrent calls
• Single IP PBX supports multiple users across multiple sites
• Add external Analog Trunk
• Spy Calls
• Music on Hold
• Configurable IVR Menu
• Voice Mail
• Mailbox Access control (PIN)
• Configurable Mail Box
• Voice Mail Notification via email
• Gateways to use standard
• Video Calls and Video Conferencing Integration
• Phone-lines
• Phone service (VoIP)
• Fax to Email / Email Sending
• User-Friendly Administration
• Interface
• Web-based Monitoring and
• Administration
• Call Statistics and
• Call Detail Records (CDR)
• Call Recording
• Call Center Reports

Call Center Features

• Features built-in ACD systems
• Additional remote IP agent capabilities
• Advanced skills-based routing

CONFERENCE SERVER

• Access Control
• Conference Recording
• Conferencing from external lines