Description
Fanvil X2 Call Center Phone in Detail
Fanvil X2 is one of the best call center phones available in the market. It is designed with actual requirements of a call center agent — the X2 Call center phone offered with a 2.8 Inch Colour Screen. The Inbuilt EHS Support allows you to use any professional headset with this phone. It has HD Voice support ensure high-quality communication between the call center agent and customers.
Additionally, the X2 Call center phone support Pedal Switch to manage the calls. This feature is highly effective for busy inbound call centers. This is the First such a phone allow you to control the call flow with the foot.
Fanvil X2 Phone was having two SIP Line Support and Inbuilt POE for easy connectivity. The EHS Headset in this phone effectively uses EHS supported wired or wireless headsets. The X2 interface is built with high user-friendliness. There is big LED Illuminated buttons for Answer, Mute and Hold. In a call center point of view, these are the buttons heavily used by the agents.
Fanvil X2 Specification
- 2 SIP Line
- HD Voice
- 2.8″ color screen (320×240)
- Headphone(HP) mode (EHS support for Plantronics headsets)
- Call out / answer / reject
- Local 3-way Conference
- Auto-Answering
- Hot-Desking
- Wideband ADC/DAC 16KHz Sampling
- Wideband CODEC: G.722
- Packet Loss Concealment (PLC)
- Voice Activity Detection (VAD)
- Comfort Noise Generation (CNG)
- Noise Reduction (NR)
- Narrowband CODEC: G.711a/u, G.723.1, G.726-32K, G.729AB
- 10/100Mbps Ethernet, a dual bridged port for PC bypass
- Remote Phonebook (XML/LDAP)
- Local Phonebook (500 entries)
- Call log (100 entries, in/out/missed)
- Voice Message Waiting Indication (VMWI)
- Network Time Synchronization
- OpenVPN / L2TP (Basic Unencrypted)
- SIP2.0 over UDP/TCP/TLS